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Technical frequently asked questions

MedicinesComplete FAQs

What is the content scope of MedicinesComplete?

Providing instant access to 27+ essential knowledge tools covering topics such as drug interactions and treatment guidance, mental health, critical illness and more, MedicinesComplete brings together trusted medicines information and expert guidance, in one place.

Who produces the content for MedicinesComplete?

Our experienced editorial team of clinical and scientific writers includes pharmacists and science graduates who triage new information, assess evidence and review changes made by other clinical and scientific writers before publication.

Certain content is further assessed by external experts, committees, and may undergo external peer review. These accredited processes ensure that we produce clear, concise, and actionable guidance to support confident decision-making on the use of medicines and effective patient care.

Supported by a skilled publishing team, including those responsible for quality assurance, commissioning and production, our expert editorial team have an unmatched commitment to independently sourcing, evaluating and communicating the most accurate information.

How often is the content on MedicinesComplete updated?

Content on MedicinesComplete is updated monthly.  Many knowledge products including British National Formulary and BNF for Children are updated every month, and other products are updated less regularly.  Visit the individual product pages for more details.

How does user access work for our institution or organisation?

Users access MedicinesComplete via email/username and password, IP address and Shibboleth/Open Athens.

Email/username and password:
1. Visit www.MedicinesComplete.com
2. Select Login on the top right
3. Select Log in via email/username
First time users should use the Reset password link to create a password before logging in.

IP address:
Visit www.MedicinesComplete.com for instant access

Shibboleth/OpenAthens:
1. Visit www.MedicinesComplete.com
2. Select Login on the top right
3. Select Login via Shibboleth/OpenAthens
4. Select your institution and enter your login credentials

 

Can MedicinesComplete be accessed via mobile device?

MedicinesComplete is optimised for use on mobile, tablet and desktop devices, and there is currently no app available.

Are usage reports provided?

Yes, usage reports are available from your Account Manager one month after your subscription start date.

Are there system integration requirements in order to set up access for users?

There is no set up needed with MedicinesComplete. Once the contract is signed and details of your organisation’s network has been shared, the Account Manager can work to set up preferred access.

Can we integrate content from MedicinesComplete into our systems?

Content that is accessible through MedicinesComplete is available to integrate in two ways:

  1. FormularyComplete – Powered by BNF, FormularyComplete allows organisations to create their own customised formulary. Find out more.
  2. Licensing – Get information delivered as a live feed to integrate with your internal systems (APIs); receive full content files; or simply get extracts for specific needs (XML, JSON files). Find out more.
Can you set up trial access to MedicinesComplete for my organisation?

We are able to provide a complimentary trial of MedicinesComplete. To access this, please get in touch with one of our account managers who can help set this up.