ISO 9001 Certification
Our content
The creation, management, and delivery of our content, through a range of forms formats and delivery channels to customers and interested parties via profitable marketing and sales activities is assessed and certified as meeting the requirements of quality management standard ISO 9001:2015. View our certificate or find out more about the scope of our quality management system and quality policy.
Accreditation for achieving the ISO 9001:2015 standard enables Pharmaceutical Press to continuously improve overall performance and focus on providing customers with products and services of consistent quality.
Learn more about our content creation processes and our expert editorial team.
Pharmaceutical Press ISO 9001 Quality Management System
Scope of the QMS
The ISO 9001:2015 Quality Management System (QMS) covers the creation, management and delivery of content produced by Pharmaceutical Press, through a range of forms, formats and delivery channels to customers and interested parties via profitable marketing and sales activities.
Customers and interested parties include: end users who are professionals; students working worldwide in healthcare; education and the pharmaceutical industry; purchasers such as NICE and licence holders.i ii
Quality policy
The Royal College of Pharmacy’s (RCPharm) mission is to put pharmacy at the forefront of patient care. Its vision is to become the world leader in the safe and effective use of medicines.
As the Royal College’s knowledge business, Pharmaceutical Press supports this mission and vision by publishing the most trusted and usable data, information and therapeutic guidance on drugs and medicines. We do this on a basis of sustainable financial growth, reinvesting any profit to support the profession of pharmacy.
We validate and assess medicines information to create content which can be delivered to promote and support the safe and effective use of medicines or aid in the science and practice of pharmacy.
We believe that implementing efficient and effective working processes, that place the customer at the heart of what we do, is integral to delivering safe and useful products and services and we ensure our staff have the necessary training and competences to fulfil this aim.
Pharmaceutical Press has adopted and implemented a management system which is an integral part of our business operations and which is designed to meet and comply with the requirements of ISO 9001:2015 and all other legal and professional requirements.
We regularly review our objectives and continually improve our system to maximise the effectiveness of our published content and the utility of the delivery format. We publicise this policy to those involved in the construction of Pharmaceutical Press products and services using the intranet and company meetings, and to our customers and end-users through our public information channels.iii iv vvi
Nic Potter
Managing Director, Pharmaceutical Press
15 April 2026
i Scope reviews with no changes: 23 April 2021, 5 May 2022, 11 April 2023, 20 October 2023, 10 December 2024 (Karen Baxter), 11 November 2025 (Nic Potter).
ii Clause in the standard ‘7.1.5 Monitoring and measuring resources’ is not applicable to the scope of our QMS.
iii Quality policy reviews with no changes: 12 May 2021, 5 May 2022 (Karen Baxter).
iv Minor amendments to Quality Policy wording 17 August 2022 (Karen Baxter).
v Quality policy reviews with no changes: 11 April 2023, 20 October 2023, 10 December 2024 (Karen Baxter).
vi Minor amendment to Quality Policy wording 11 November 2025, 15 April 2026 (Nic Potter).